What this policy covers
This Privacy Policy applies to Kanchan Automobiles, its website and customer enquiries relating to tractors, agricultural implements, tractor attachments, service, finance information, old-tractor exchange and used-tractor availability.
Information we may collect
When you contact us, we may collect your name, phone number, email address, village or locality, product requirement and the information you choose to share about a tractor, service issue or exchange enquiry. We may also receive limited technical information such as browser type, device type, IP address and pages visited through normal website operation and analytics tools.
How we use information
We use this information to reply to enquiries, provide relevant product, service, finance or exchange information, arrange follow-up, improve the website and meet legal or business record requirements. We do not use your information for unrelated purposes.
When information may be shared
Information is shared only when reasonably required to handle your enquiry: with authorised team members, website and hosting providers, or a finance provider when you specifically request finance information. We do not sell, rent or trade personal information.
WhatsApp, Google Maps and third-party services
Links to WhatsApp, Google Maps and social platforms are provided for convenience. Those services operate under their own privacy policies. Please review their policies before sharing information through them.
Cookies and technical data
The website may use essential cookies and standard performance or analytics tools to keep it working and understand general usage. You can control or remove cookies through your browser settings. Disabling some cookies may affect how the website works.
Security and retention
We use reasonable safeguards appropriate to the information we hold. No method of internet transmission or electronic storage is completely secure. We retain enquiry information only for as long as reasonably necessary for follow-up, records, legal obligations or legitimate business needs.
Your choices and contact
You may ask about, correct or request deletion of your personal information, subject to legal and record-keeping requirements. Contact Kanchan Automobiles at admin@kanchanautomobiles.in or call +91 99752 50027.
Updates to this policy
We may update this policy when website practices or legal requirements change. The latest version will be published on this page.